Returns & Exchange Policy
We want you to love your purchase. If you're not satisfied, we're here to help.
7-Day Easy Returns
Return or exchange any item within 7 days of delivery, no questions asked
How to Return an Item
Contact Us
Email us at returns@libas.com or call our customer service within 7 days of delivery
Pack Your Item
Pack the item securely in its original packaging with all tags and labels intact
Ship It Back
Use our prepaid return label or ship via your preferred courier service
Get Your Refund
Once we receive and inspect the item, your refund will be processed within 5-7 business days
Return Conditions
Item must be unused, unworn, and in original condition
All original tags, labels, and packaging must be intact
Return must be initiated within 7 days of delivery
Item must not be damaged, stained, or altered in any way
Exchange Process
Want to exchange for a different size or color? We make it easy:
- •Contact us with your order number and the item you'd like to exchange
- •We'll check availability and arrange for the exchange
- •Return the original item and receive your new item within 5-7 business days
- •No additional shipping charges for exchanges
Refund Timeline
Total refund time: 5-7 business days from when we receive your return
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- ×Items marked as "Final Sale" or purchased during clearance
- ×Custom-made or personalized items
- ×Items without original tags or packaging
- ×Items that show signs of wear, damage, or alteration
Need Help with a Return?
Our customer support team is ready to assist you with your return or exchange